:root{--primary:#0b6b57;--secondary:#103d34;--ink:#142d28;--muted:#6f817c;--line:#dfe9e6;--bg:#f3f7f6;--card:#fff;--danger:#bd3d3d;--shadow:0 22px 65px rgba(24,65,54,.09)}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font-family:"Segoe UI",Tahoma,Arial,sans-serif;background:var(--bg);color:var(--ink);line-height:1.7}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{color:inherit}.container{width:min(1200px,calc(100% - 36px));margin:auto}.hidden{display:none!important}
.site-header{position:sticky;top:0;z-index:50;background:rgba(255,255,255,.94);border-bottom:1px solid rgba(215,228,224,.9);backdrop-filter:blur(16px)}.header-inner{min-height:80px;display:flex;align-items:center;justify-content:space-between;gap:25px}.brand{display:flex;align-items:center;gap:12px}.brand-mark{width:46px;height:46px;border-radius:15px;display:grid;place-items:center;background:linear-gradient(145deg,var(--primary),var(--secondary));color:#fff;font-weight:900;font-size:18px;box-shadow:0 12px 28px rgba(11,107,87,.22)}.brand-mark.large{width:68px;height:68px;border-radius:22px;font-size:25px}.brand-mark.small{width:40px;height:40px;border-radius:13px}.brand>span:last-child{display:flex;flex-direction:column;line-height:1.35}.brand strong{font-size:17px}.brand small{font-size:11px;color:#778a84}.public-nav{display:flex;align-items:center;gap:6px}.public-nav a{padding:10px 13px;border-radius:11px;font-size:13px;font-weight:700;color:#50645e}.public-nav a:hover{background:#edf4f1;color:var(--primary)}.public-nav .nav-cta{background:var(--primary);color:#fff;padding-inline:18px;box-shadow:0 8px 22px rgba(11,107,87,.16)}
.hero-section{position:relative;overflow:hidden;padding:88px 0 112px;background:radial-gradient(circle at 75% 25%,rgba(49,187,147,.26),transparent 28%),linear-gradient(135deg,#082c25 0%,#0c5546 52%,#0b735d 100%);color:#fff}.hero-orb{position:absolute;border:1px solid rgba(255,255,255,.1);border-radius:50%}.orb-one{width:420px;height:420px;right:-220px;top:-200px}.orb-two{width:300px;height:300px;left:-160px;bottom:-170px}.hero-grid{position:relative;z-index:2;display:grid;grid-template-columns:1.08fr .72fr;align-items:center;gap:70px}.eyebrow{display:inline-flex;align-items:center;gap:8px;border:1px solid rgba(255,255,255,.18);background:rgba(255,255,255,.08);padding:7px 12px;border-radius:999px;font-size:12px;font-weight:700}.eyebrow i,.online-dot{width:8px;height:8px;border-radius:50%;background:#51e4a7;box-shadow:0 0 0 5px rgba(81,228,167,.12)}.eyebrow.dark{color:var(--primary);background:#eaf5f1;border-color:#d6e9e2}.hero-copy h1{font-size:clamp(37px,5vw,66px);line-height:1.2;margin:22px 0 17px;letter-spacing:-1.2px}.hero-copy>p{margin:0;color:#d6e8e2;font-size:18px;max-width:700px}.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:30px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:0;border-radius:13px;padding:12px 18px;font-weight:800;font-size:13px;cursor:pointer;transition:transform .18s,box-shadow .18s,opacity .18s}.btn:hover{transform:translateY(-1px)}.btn:disabled{opacity:.55;cursor:not-allowed;transform:none}.btn.primary{background:linear-gradient(135deg,var(--primary),var(--secondary));color:#fff;box-shadow:0 10px 26px rgba(11,107,87,.22)}.btn.secondary{background:#183f35;color:#fff}.btn.ghost{border:1px solid #d6e2de;background:#fff;color:#2f4b43}.btn.light{background:#fff;color:var(--primary);padding:14px 22px}.btn.glass{background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.2);color:#fff;padding:14px 22px}.btn.soft{background:#eaf5f1;color:var(--primary)}.btn.danger{background:#b83e3e;color:#fff}.btn.full{width:100%}.trust-row{display:flex;gap:20px;flex-wrap:wrap;margin-top:24px;color:#cce2db;font-size:12px}.support-preview{position:relative;padding:22px;border-radius:27px;background:rgba(6,38,31,.52);border:1px solid rgba(255,255,255,.15);box-shadow:0 30px 80px rgba(0,0,0,.25);backdrop-filter:blur(14px)}.support-preview:before{content:"";position:absolute;inset:9px;border:1px solid rgba(255,255,255,.06);border-radius:21px;pointer-events:none}.preview-head{position:relative;display:flex;justify-content:space-between;align-items:center;padding:4px 2px 17px;border-bottom:1px solid rgba(255,255,255,.12)}.preview-head>div{display:flex;align-items:center;gap:10px}.preview-head small{font-size:11px;color:#c8ddd6}.preview-message{position:relative;width:86%;padding:11px 14px;border-radius:15px;margin-top:14px;font-size:12px}.preview-message.support{background:#fff;color:#24423a;border-bottom-left-radius:5px}.preview-message.customer{margin-right:auto;background:#198067;color:#fff;border-bottom-right-radius:5px}.preview-status{position:relative;display:flex;justify-content:space-between;align-items:center;margin-top:22px;padding:16px;border-radius:16px;background:rgba(255,255,255,.08)}.preview-status span{font-size:11px;color:#c8ddd6}.preview-status strong{font-size:13px}.steps-strip{position:relative;z-index:4;margin-top:-34px}.steps-grid{display:grid;grid-template-columns:repeat(3,1fr);background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:var(--shadow);overflow:hidden}.steps-grid>div{display:flex;align-items:center;gap:13px;padding:20px 25px;border-left:1px solid var(--line)}.steps-grid>div:last-child{border-left:0}.steps-grid b{font-size:24px;color:#c8ddd6}.steps-grid span{display:flex;flex-direction:column}.steps-grid strong{font-size:14px}.steps-grid small{font-size:11px;color:var(--muted)}
.form-section{padding:65px 0 90px}.form-layout{display:grid;grid-template-columns:minmax(0,1fr) 350px;gap:25px;align-items:start}.form-card,.notice-card,.privacy-card,.side-card,.summary-card,.chat-card,.empty-card,.lookup-card{background:#fff;border:1px solid var(--line);box-shadow:var(--shadow)}.form-card{padding:38px;border-radius:27px}.section-heading>span{display:inline-block;color:var(--primary);font-size:12px;font-weight:800}.section-heading h2{font-size:31px;line-height:1.3;margin:5px 0}.section-heading p{margin:0;color:var(--muted);font-size:14px}.ticket-form{margin-top:28px}.field-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.field{display:flex;flex-direction:column;gap:7px;margin-bottom:18px}.field>span,.stack-form label{font-size:13px;font-weight:800;color:#2c4840}.field input,.field select,.field textarea,.stack-form input,.settings-form input,.settings-form textarea,.settings-form select{width:100%;border:1px solid #d5e2de;background:#fbfcfc;border-radius:13px;padding:13px 14px;color:var(--ink);outline:none;transition:.2s}.field textarea{resize:vertical}.field input:focus,.field select:focus,.field textarea:focus,.stack-form input:focus{border-color:var(--primary);box-shadow:0 0 0 4px rgba(11,107,87,.08);background:#fff}.field small{color:#84938e;font-size:11px}.consent{display:flex;align-items:flex-start;gap:10px;margin:2px 0 19px;color:#60756e;font-size:12px}.consent input{margin-top:5px;accent-color:var(--primary)}.submit-btn{width:100%;justify-content:space-between;padding:16px 19px}.submit-btn b{font-size:21px}.info-column{display:flex;flex-direction:column;gap:15px}.notice-card,.privacy-card,.side-card{border-radius:20px;padding:21px}.notice-card{display:flex;gap:14px}.notice-card.warning{background:#fffdf7;border-color:#eedcb5}.notice-number{min-width:34px;height:34px;display:grid;place-items:center;border-radius:11px;background:#e8f4f0;color:var(--primary);font-weight:900}.warning .notice-number{background:#fff0cd;color:#93610d}.notice-card h3,.side-card h3{margin:1px 0 5px;font-size:16px}.notice-card p,.privacy-card p,.side-card p{margin:0;color:#677a74;font-size:12px}.notice-card a{display:inline-block;margin-top:8px;color:var(--primary);font-weight:800;font-size:12px}.privacy-card{background:linear-gradient(145deg,var(--secondary),#0a2e27);border-color:transparent;color:#fff}.privacy-card p{color:#c5dbd4;margin-top:4px}.side-card{text-align:center}.side-icon{width:45px;height:45px;border-radius:14px;background:#eaf5f1;color:var(--primary);display:grid;place-items:center;font-size:24px;margin:0 auto 12px}.track-card .btn{margin-top:15px}.alert{padding:13px 15px;border-radius:13px;margin:16px 0;font-size:13px}.alert.error{background:#fff0f0;color:#982f2f;border:1px solid #f1cece}.alert.success{background:#eaf8f2;color:#176144;border:1px solid #c9e9dc}
.lookup-page{padding:75px 0 95px;background:radial-gradient(circle at 80% 20%,#e4f2ed,transparent 32%)}.lookup-wrap{display:grid;grid-template-columns:1fr 480px;gap:70px;align-items:center}.lookup-copy h1{font-size:48px;line-height:1.2;margin:18px 0 12px}.lookup-copy>p{font-size:16px;color:var(--muted);max-width:620px}.lookup-help{display:flex;flex-direction:column;margin-top:28px;padding:18px;border-right:4px solid var(--primary);background:#fff;border-radius:14px}.lookup-help span{color:var(--muted);font-size:12px}.lookup-card{padding:38px;border-radius:26px;text-align:center}.lookup-card h2{margin:18px 0 0}.lookup-card .stack-form{text-align:right}.back-link{display:inline-block;color:var(--primary);font-size:12px;font-weight:800}.lookup-card>.back-link{margin-top:17px}
.ticket-page{padding:42px 0 78px}.ticket-topline{display:flex;justify-content:space-between;align-items:end;margin-bottom:22px}.ticket-topline h1{margin:10px 0 0;font-size:29px}.ticket-topline h1 b{direction:ltr;display:inline-block;color:var(--primary)}.back-link.boxed{padding:9px 13px;border:1px solid var(--line);background:#fff;border-radius:11px}.ticket-layout{display:grid;grid-template-columns:350px minmax(0,1fr);gap:24px;align-items:start}.ticket-summary{display:flex;flex-direction:column;gap:14px}.summary-card{padding:23px;border-radius:21px}.ticket-code{display:grid;grid-template-columns:1fr auto;gap:4px;padding-bottom:17px;border-bottom:1px solid #e5ece9}.ticket-code span{grid-column:1/-1;font-size:11px;color:#80918b}.ticket-code strong{font-size:20px;direction:ltr;text-align:right}.ticket-code button,.customer-card dd button{border:0;background:#eaf4f0;color:var(--primary);border-radius:8px;padding:5px 8px;font-size:10px;cursor:pointer}.status-line{display:flex;justify-content:space-between;align-items:center;margin:17px 0}.status-line small{font-size:10px;color:#84938e}.status{display:inline-flex;align-items:center;padding:5px 9px;border-radius:999px;font-size:11px;font-weight:800;white-space:nowrap}.status-open{background:#e4f5ee;color:#087250}.status-pending{background:#fff2d5;color:#93620e}.status-resolved{background:#e8f0ff;color:#2d5da7}.status-closed{background:#eceff0;color:#637174}.summary-card dl{margin:0}.summary-card dl>div{padding:10px 0;border-top:1px dashed #e2eae7}.summary-card dt{font-size:10px;color:#84938e}.summary-card dd{margin:2px 0 0;font-size:13px;word-break:break-word}.security-note{padding:15px;background:#fff8e7;border:1px solid #efdfb8;color:#765c21;border-radius:15px;display:flex;flex-direction:column;font-size:11px}.whatsapp-card{display:flex;align-items:center;gap:12px;padding:16px;border-radius:17px;background:linear-gradient(135deg,#0f9c5b,#087c48);color:#fff;box-shadow:0 15px 35px rgba(15,156,91,.2)}.wa-icon{width:38px;height:38px;display:grid;place-items:center;border-radius:50%;background:rgba(255,255,255,.16);font-size:21px}.whatsapp-card>span:nth-child(2){display:flex;flex-direction:column;flex:1}.whatsapp-card small{font-size:10px;color:#d7f2e4}.chat-card{border-radius:23px;overflow:hidden}.chat-header{display:flex;justify-content:space-between;align-items:center;padding:17px 21px;border-bottom:1px solid #e4ece9}.chat-header>div{display:flex;align-items:center;gap:11px}.agent-avatar{width:43px;height:43px;display:grid;place-items:center;border-radius:14px;background:linear-gradient(145deg,var(--primary),var(--secondary));color:#fff;font-weight:900}.chat-header>div>div{display:flex;flex-direction:column}.chat-header small{color:#758780;font-size:10px}.chat-header small i{display:inline-block;width:7px;height:7px;border-radius:50%;background:#2eb574}.messages{height:535px;overflow-y:auto;padding:22px;background:linear-gradient(180deg,#f8fbfa,#f3f7f6);display:flex;flex-direction:column;gap:12px}.message{max-width:80%;padding:11px 14px;border-radius:16px;background:#fff;border:1px solid #e0e9e6;box-shadow:0 5px 14px rgba(27,63,52,.04)}.message.customer{align-self:flex-start;background:var(--primary);color:#fff;border-color:var(--primary);border-bottom-right-radius:5px}.message.admin{align-self:flex-end;border-bottom-left-radius:5px}.message.system{align-self:center;max-width:92%;text-align:center;background:#edf3f1;color:#4e645d;box-shadow:none}.message.type-whatsapp{background:#e9f8ef;border-color:#bfe7ce;color:#1d693e}.message-meta{display:flex;justify-content:space-between;gap:25px;margin-bottom:5px;font-size:9px;opacity:.75}.message p{margin:0;font-size:13px;word-break:break-word}.message p a{display:inline-flex;margin:4px 0;padding:6px 10px;border-radius:9px;background:#118c54;color:#fff;font-weight:800}.chat-compose{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;padding:15px;border-top:1px solid #e0eae6;background:#fff}.chat-compose textarea{border:1px solid #d4e1dd;border-radius:13px;padding:12px 13px;resize:none;outline:none}.chat-compose textarea:focus{border-color:var(--primary);box-shadow:0 0 0 4px rgba(11,107,87,.07)}.compose-side{display:flex;flex-direction:column;gap:4px}.send-button{height:48px;border:0;border-radius:12px;background:var(--primary);color:#fff;padding:0 19px;font-weight:800;cursor:pointer}.chat-compose small{color:#758780;font-size:10px}.chat-closed{padding:18px;text-align:center;background:#f4f6f5;display:flex;flex-direction:column}.chat-closed span{font-size:12px;color:var(--muted)}.chat-closed a{color:var(--primary);font-weight:800;font-size:12px;margin-top:5px}.empty-state{padding:90px 0}.empty-card{max-width:520px;margin:auto;padding:45px;border-radius:25px;text-align:center}.empty-icon{width:60px;height:60px;margin:auto;display:grid;place-items:center;border-radius:50%;background:#fff0f0;color:#b83e3e;font-size:28px;font-weight:900}.empty-card h1{margin:18px 0 6px}.empty-card p{color:var(--muted)}
.site-footer{background:#0b2923;color:#d2e1dc;padding:36px 0 18px}.footer-grid{display:grid;grid-template-columns:1.2fr .8fr .8fr;gap:40px;padding-bottom:25px}.footer-brand{display:flex;gap:12px;align-items:center}.footer-grid strong{font-size:13px;color:#fff}.footer-grid p{margin:3px 0 0;color:#a9c0b8;font-size:11px}.footer-bottom{padding-top:17px;border-top:1px solid rgba(255,255,255,.09);display:flex;justify-content:space-between;color:#8fa9a0;font-size:10px}.install-page{min-height:100vh;display:grid;place-items:center;padding:28px;background:radial-gradient(circle at top,#dfeee9,#f5f8f7)}.install-card{width:min(540px,100%);background:#fff;padding:38px;border-radius:26px;border:1px solid var(--line);box-shadow:var(--shadow);text-align:center}.install-card h1{margin:18px 0 7px}.install-card p{color:var(--muted)}.stack-form{display:flex;flex-direction:column;gap:14px;margin-top:22px;text-align:right}.stack-form label{display:flex;flex-direction:column;gap:7px}
@media(max-width:950px){.hero-grid,.form-layout,.ticket-layout,.lookup-wrap{grid-template-columns:1fr}.support-preview{max-width:620px}.form-layout{gap:20px}.info-column{display:grid;grid-template-columns:repeat(2,1fr)}.privacy-card,.track-card{grid-column:span 2}.ticket-summary{display:grid;grid-template-columns:repeat(2,1fr)}.ticket-summary>.alert,.ticket-summary>.summary-card{grid-column:span 2}.lookup-copy{text-align:center}.lookup-copy>p{margin-inline:auto}.lookup-help{text-align:right}.lookup-card{max-width:560px;width:100%;margin:auto}.footer-grid{grid-template-columns:1fr 1fr}.footer-brand{grid-column:span 2}}
@media(max-width:700px){.container{width:min(100% - 24px,1200px)}.header-inner{min-height:69px}.brand small{display:none}.public-nav a{display:none}.public-nav .nav-cta{display:inline-flex}.hero-section{padding:58px 0 88px}.hero-grid{gap:38px}.hero-copy h1{font-size:38px}.hero-copy>p{font-size:15px}.steps-grid{grid-template-columns:1fr}.steps-grid>div{border-left:0;border-bottom:1px solid var(--line);padding:15px 19px}.steps-grid>div:last-child{border-bottom:0}.form-section{padding-top:45px}.form-card{padding:23px;border-radius:21px}.field-grid{grid-template-columns:1fr;gap:0}.info-column{display:flex}.section-heading h2{font-size:25px}.ticket-topline{align-items:flex-start;gap:12px}.ticket-topline h1{font-size:22px}.ticket-topline .boxed{display:none}.ticket-summary{display:flex}.messages{height:470px;padding:15px}.message{max-width:91%}.chat-compose{grid-template-columns:1fr}.compose-side{flex-direction:row-reverse;align-items:center;justify-content:space-between}.send-button{height:43px}.lookup-page{padding:50px 0}.lookup-wrap{gap:35px}.lookup-copy h1{font-size:34px}.lookup-card{padding:25px}.footer-grid{grid-template-columns:1fr;gap:20px}.footer-brand{grid-column:auto}.footer-bottom{flex-direction:column;gap:5px}.hero-actions .btn{width:100%}.trust-row{gap:10px}.support-preview{padding:18px}}